(954) 345-4333 (954) 345-4334

South Florida Nephrology Group, is interested in receiving your feedback about the care provided at our office. Please take a few minutes to complete this survey. Your responses are very important to us, and they are anonymous, unless you want to tell us who you are.


Office location:
Physician seen:

A. YOUR APPOINTMENT:

Ease of making appointment by phone
Appointment available within a resonable amount of time
The efficency of the check-in process
Waiting time in the reception area
Waiting time in the exam room
Keeping you informed if your appoinment was delayed

OUR STAFF:


The courtesy of the person who took your call
The friendlies and courtesy of the receptionist
The caring concern of our madical assistants
The helpfulness of the people who assisted you with billing and insurance

OUR COMMUNICATION WITH YOU:


Your phone calls answered prompltly
Getting advice or help when needed (during office hours)
Effectiveness of our health information materials
Your ability to contact us after hours (emergencies only)

YOUR VISIT WITH THE DOCTOR:


Willingness to listen carefully to you
Taking time to answer your questions
Amount of time spent with you
Explaining things in a way you could understand
Instructions regarding medication/follow-up care
The thoroughness of the examination
Advice giving to you on ways to saty healthy

YOUR OVERALL SATISFACTION WITH:


Our Practice
Overall rating of care from our MA's and MD's
The quality of your medical care

WOULD YOU RECOMMEND THE PROVIDER TO OTHERS ?


If NO, please tell us why ?

IF THERE IS ANY WAY WE CAN IMPROVE OUR SERVICES TO YOU, PLEASE TELL US ABOUT IT: